Opening Hours

Monday to Friday – 8:30 am to 5pm
Weekends and Public Holidays – closed

For all emergencies, please call an ambulance on 000

Complaints or Feedback

Although we try our best it is inevitable that from time to time a patient may have a complaint about our services. This feedback is very important to us as it alerts us to problems with the service we are providing and drives us to find a better way of doing things.

If you have any suggestions, ideas or would like to make a complaint, you can either:

  • Contact the surgery and ask for the Practice Manager
  • Email the Practice
  • Let our reception staff know
  • Write us a letter
  • Place your suggestions into our suggestion box

We generally respond to all complaints by contacting you by phone and following up with a written letter.

However, if you would like to take your complaint further and speak to an external body, you can contact:

NSW Health Care Complaints Commission

Locked Bag 18

Strawberry Hills 2012

Telephone 1800 043 159